Desktop app · Meeting Assistant
Stay in the conversation. Leave with the notes.
A desktop app for calls and meetings. SoftSync captures your computer audio, writes a live transcript and editable summary, and lets you attach it to the right customer record—without a bot joining the call.
For Mac and Windows. No meeting bot.
- No bot joins.SoftSync captures the audio through your computer.
- Keep your attention.Follow the conversation instead of typing every word.
- Leave with the next step.Review the summary and attach it to the right record.
Start with the work you already do
Before, during, and after the meeting, the notes stay useful.
Open the desktop app, capture the conversation, then keep the checked summary with the customer story.
During the meeting
Stay with the person, not your keyboard.
Start SoftSync on your Mac or Windows computer. It captures your microphone and system audio while you focus on the discussion.
After the meeting
Get a short summary you can check.
Review decisions, requirements, names, dates, and next steps in an editable summary.
Back in SoftSync
Keep the customer story up to date.
Choose the contact, company, or deal, then attach the checked summary to its record.
Make it fit your business. The desktop app fits calls, online meetings, phone conversations routed through your computer, and ordinary conversations. You choose what to capture and what to save.
A simple way to use it
Open the app. Have the meeting. Keep the note.
A short setup gets the right customer in context before you start, and a quick review keeps the record trustworthy afterwards.
- 01Open SoftSync from the menu bar or system tray
- 02Add the contact, company, or deal to Meeting Context
- 03Start capture while the conversation runs
- 04Review, edit, and attach the summary to the CRM record
Questions, answered
Questions about the desktop app.
It is designed to stay in the background while you stay present.
Is Meeting Assistant a desktop app?
Yes. Install SoftSync for Mac or Windows. Keep it in your menu bar or system tray and open it when a call or conversation starts.
Does a bot join the meeting?
No. It captures your computer microphone and system audio, so there is no recording participant or bot invitation.
What can I capture?
Online meetings, phone calls routed through your computer, and ordinary conversations near your computer. It does not dial the phone itself.
Can I check the notes before they are saved?
Yes. Review and edit the transcript-based summary, then choose the contact, company, or deal and attach it.
Ready when you are
See your sales day in SoftSync.
See the desktop app turn a conversation into a customer note.