Every journey leads here.

You upload the file you already have. Import sorts a messy spreadsheet for you on every plan, merges rows that are the same customer, and lets you see the result before anything is saved. Most people bring the spreadsheet across as it is rather than tidying it first.

Yes. Import works on every plan, and on Business we do the migration with you. Customers, contacts, deals and history all come across.

Most teams switch over in a weekend. The move itself rarely takes more than an afternoon; what takes time is agreeing on what you actually want to track.

No. Old deals, notes and email come across and land on the right customer, so you can still see what was said two years ago.

That is the most common reason people arrive here. A CRM goes unused when it has to be fed by hand: someone has to remember to enter the customer, attach the invoice and write up the phone call. SoftSync pulls those things from the systems they already live in, so the overview stays right even in a busy week.