Email & Campaigns

More conversations. Less chasing.

Send personal outreach from your own inbox. Keep the follow-up moving until someone replies, then keep the reply with the customer.

Personal outreach, with follow-up built in.

Start with the work you already do

Send the message. Keep the conversation.

The work does not end when you press Send. SoftSync helps you make the first message personal, plan the next touch, and spot the reply.

Personal message
Make every message feel written for the person.
Use the customer’s details without writing the same introduction again and again.
Timed follow-up
Plan the next touch before you press Send.
A simple delay keeps the conversation moving without another reminder in your head.
Reply activity
See what happened after Send.
Know who replied and stop the sequence when the conversation starts.

Make it fit your business. Send from the inbox your customers know, then let the customer record hold the full thread for your team.

A simple way to use it

Plan the next touch while the context is fresh, then give your attention to the people who write back.

Questions, answered

SoftSync keeps outreach personal while making the follow-up easier to carry through a busy sales day.

Can I connect Gmail or Outlook?

Connect the mailbox you already use so outreach comes from the inbox your customers recognise.

How does personalisation work?

Use details from the customer record in your message while keeping the writing quick to repeat.

Can I schedule follow-ups?

Yes. Plan the next touch before you send and let the sequence wait the right amount of time.

What happens when someone replies?

The reply stays with the customer, and you can stop the planned follow-up when the conversation begins.

Ready when you are

See how personal outreach and follow-up stay together.