Short answer
Lusha provides contact and company data, prospecting filters, signals, an extension, APIs, and connector options. It is useful when you already have a company name, domain, or profile and need a few missing fields. SoftSync should remain the place where a human decides whether the enriched person belongs in the sales motion.
The situation
You are looking at a company page or a LinkedIn profile. The record is worth saving, but it is missing a work email, role, company detail, or a reliable source. Enriching every row automatically adds cost and noise; enriching a selected record can make the next action much clearer.
Connected workflow
- Capture the person or company in SoftSync with the Chrome extension.
- Enrich only the fields needed for the next decision in Lusha.
- Bring the returned values, confidence or status, source, and checked-at date back through a verified API, connector bridge, or manual review.
- Use records to compare the new data with existing activity and mark “ready,” “needs review,” or “not a fit.”
- Enroll only approved records in a campaign or create a seller reminder.
Human control and boundaries
Do not assume an enriched email is deliverable or that a current title proves buying authority. Regional accuracy and data freshness can vary. Keep a clear source and update date, and verify the current Lusha plan and connector path before publishing implementation details.
What to measure
Measure enrichment hit rate, useful-field rate, duplicate rate, cost per accepted record, and time saved from browser capture to a qualified next action.
Sources and further reading
- Lusha overview
- Lusha API overview
- Lusha extension guide
- Lusha feedback on G2
- SoftSync Chrome extension
FAQ
Does SoftSync replace Lusha?
No. Lusha supplies optional enrichment; SoftSync keeps the reviewed record, activity, and next action.
Should enrichment run on every new contact?
Not automatically by default. Start with selected records or a narrow review queue, then expand only when the results are reliable and useful.