Streak is a Gmail extension.
That's the best thing about it, and the ceiling.
Streak does one idea extremely well: your CRM should be where your email already is. If you live in Gmail all day, that idea is genuinely great, and we give them full credit for it at the bottom of this page. Four things to check before you commit your customer list to it.
If your company is on Outlook,
there is nothing here to buy.
Not limited support. Nothing. Streak is a browser extension that draws a CRM inside the Gmail interface, so without Gmail there's no product to run. We counted the words on their homepage and their pricing page.
- Gmail, across both pages. 45 mentions
- Outlook. zero mentions
Counted from the visible text of streak.com and streak.com/pricing on 10 September 2026. Check it with a browser find. That's a sharper version of a problem Copper has too: Copper is a separate application that syncs with Gmail, whereas Streak is Gmail, with pipelines drawn on top. So if half your team is on Microsoft 365, or you acquire a company that is, the answer isn't that it works a bit worse. There is no version of Streak for them. We connect Gmail and Outlook both, on every plan including the free one.
On your computer,
the CRM is a browser tab.
There's no standalone web app. On desktop, Streak is the Gmail tab, in a supported browser. There are mobile apps and they're fine. Some people love this and they aren't wrong to, but it has consequences worth thinking through before your business depends on it.
What living in the inbox gives you3
- Zero context switchingThe CRM is already open, because your email is.
- Email history that files itselfThe hardest part of a CRM, and they solved it years ago.
- Nothing new to learnIt looks like the thing your team already uses all day.
What it costs you4
- The CRM is as fast as Gmail isOn the day Gmail is having a day, so is your customer list.
- Everyone works in the inbox nowIncluding bookkeeping, ops and whoever does the invoicing, whether that suits them or not.
- An extension on each machineYour customer data is displayed by something you install, per browser, per computer.
- An update can break itA browser or Gmail change that breaks the extension breaks the CRM, and you wait.
It starts at $49 a seat,
and automations are $69.
Their pricing page says straightforward plans, no surprises, no addons, no required fees, no consultants. That's fair and we'd rather compliment it than pick at it, because there genuinely are no add-ons here, which is more than most of this category can say. It's just expensive.
Core CRM, mail merge, shared pipelines. No automations, no integrations, no advanced reports. $2,940 a year for five people.
Where integrations, automations and advanced reports arrive. If the reason you're leaving a spreadsheet is that you want follow-ups to happen without you, this is the plan, against our $29 with automation on every tier including free.
Custom roles and data validation.
streak.com/pricing, read 10 September 2026. Annual prices; monthly is $59, $89 and $159. Their free tier isn't a free CRM: it's a set of Gmail power tools, with email tracking, snippets, mail merge capped at 50 a day and a thread splitter. Useful, genuinely free forever, and not a CRM. streak.com/pricing · softsync.ai/pricing
Twenty AI credits
a month.
This is the number that should stop you, and it's on their own pricing card. Twenty a month, on the plan that costs $49 a seat.
From streak.com/pricing, read 10 September 2026. We're not going to convert their credits into ours, because different products count different things and a conversion would make the number ours instead of theirs. On our $29 plan the monthly figure is 10,000. Weigh the shape of it rather than the ratio: is AI a thing your CRM does, or a thing it rations? Streak does list ChatGPT, Claude and MCP among their integrations, so your own assistant can reach their data too. What ours gets that theirs doesn't is a written briefing first.
Any browser,
nothing to install.
Open a tab and it's there, on any machine, for the people who live in email and the people who don't.
It connects to Gmail and Outlook both rather than living inside either, so nobody has to move into an inbox to use the CRM. And ours is handed six written manuals before your assistant can touch anything.
Five people,
one year.
We're comparing Pro+, because it's the cheapest Streak plan with automations and integrations.
Streak Pro+
5 seats · 12 months
- Per seat, per monthAnnual. $89 monthly.$69
- Five seats, twelve months$4,140
- AI creditsPer user per month. Twenty on the $49 plan.150
- Works with Outlookno
- Works outside Gmailmobile app only
- Free plan with the CRMThe free tier is Gmail email tools.no
Their entry plan, Pro at $49, is $2,940 for five, still more than our $1,740, and without automations.
SoftSync Pro
5 seats · 12 months
- Per seat, per monthAnnual. $39 monthly.$29
- Five seats, twelve months$1,740
- AI creditsA month, for the workspace.10,000
- Works with Outlookyes
- Works outside Gmailany browser
- Free plan with the CRMThree seats, the whole CRM, forever.yes
Streak's figures are their own, from streak.com/pricing at annual billing, read 10 September 2026. Ours from softsync.ai/pricing. We have not converted their AI credits into ours: the two products count different things. If a figure here is wrong, tell hello@softsync.ai and we will fix it and re-date it. streak.com/pricing · softsync.ai/pricing
Where Streak
beats us outright.
The first one is a straight loss for us and we're putting it first.
- Unlimited records on every paid plan. Their own pricing page says unlimited in Pro, unlimited in Pro+, unlimited in Enterprise. We hold 25,000 per object on Free, 250,000 on Pro and a million on Business. If sheer volume is your problem, they win the line.
- Automatic email sharing, done properly. Every email history attached to every deal and shared across the team, with no filing. That's the hardest part of a CRM and they nailed it years ago, because they had the unfair advantage of living inside the inbox.
- If you never leave Gmail, nothing beats being in Gmail. Zero context switching. It's the best implementation of that idea anyone has shipped, and we're not going to pretend a connection is the same thing.
- The free email tools are genuinely free forever. Tracking, snippets, mail merge, thread splitter. Even if you never buy the CRM they're worth installing.
- No add-ons, and they say so. Their pricing page promises no addons, no required fees and no consultants, and as far as we can see that's true. Several products on our other comparison pages cannot say that.
- Track record. Thousands of companies and names on the page we don't have. We're young and we don't have public references yet.
Questions.
We're a Gmail shop. Doesn't that settle it?
You cap records and they don't. Isn't that worse?
What's actually wrong with a browser extension?
Can we move from Streak to SoftSync?
Where did your word counts come from?
What does Streak cost, exactly?
Ask where the rest of
your company works.
If the honest answer is all of us, in Gmail, all day, Streak is a good product and their unlimited records beat ours. If anyone on your team is in Outlook, or works outside the inbox, or you'd like more than twenty AI credits a month without paying $69 a seat for it, that's us. Free forever with the whole CRM in it, any browser, no extension to install.