SoftSync

AI that does the work.
Not just the chat.

Everyone bolts on a chatbot and calls it AI. We did the opposite, and wove it into the work itself. The clearest example is Autopilot. It's running live, right below. Hand it a job.

  1. 1 Describe the job in plain words
  2. 2 Autopilot finds the automation
  3. 3 You approve, it runs
loading the app…

And that's just Autopilot.
Wait, there's more.

Wordpilot · Mailpilot · Chat

Mailpilot files
your inbox for you.

Forward any email to your workspace and it does what you'd do by hand: creates the contact, builds the company from the domain, drops it in the right group.

You write the rules once, in plain words. After that, your inbox quietly becomes clean CRM data.

Mailpilot turning a forwarded email into CRM records

Chat knows
your whole CRM.

It looks like a chat. It's really a focus room for your data. Ask in plain words and get the answer as the right number, list, or chart. Then act on it: create a contact, update a deal, start a follow-up.

It remembers the conversation, so you can keep going.

Chat answering a question about your CRM data with a chart

Questions about
Autopilot.

What is Autopilot?
Autopilot is the automation inside SoftSync. You describe the job in your own words, such as creating an invoice in Fiken when a deal is won, and Autopilot builds and switches on the automation itself. There is no flowchart to draw and no triggers to wire up by hand.
Do I need to know how to code?
No. Everything is described in ordinary sentences. If you can explain the task to a new colleague, you can explain it to Autopilot.
What kind of work is it good for?
The routine work that never makes it onto anyone's to-do list but still has to happen: preparing the next invoice when a deal is won, chasing overdue invoices politely until they are paid, and flagging a customer who has not heard from you in a while.
Is this just a chatbot?
No. A chatbot answers questions in a sidebar. Autopilot builds the actual automation inside the CRM and leaves it running afterwards, including once you have closed the tab.
Can I see what it did?
Yes. Everything Autopilot does is recorded on the customer, so you can read what was sent and when. You can switch an automation off at any time, and what it already did stays.
Is the AI trained on my data?
No. We never train AI models on your data and we never sell it on. Your data is stored and processed in the EU, on Azure in Stockholm.

Let it do the busywork.

Hand a chore to Autopilot. Ask Chat a question. Get your evenings back.

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